Introduction

Welcome to e-Lokam Janaseva Kendram's Privacy Policy. This document outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Information We Collect

We collect various types of information in connection with the services we provide, including:

1. Personal Information

We may ask for personal information, which may include:

• Name
• Email address
• Phone number
• Date of birth
• Address
• Government-issued identification numbers
• Bank account details

2. Non-Personal Information

We may collect non-personal information about you whenever you interact with our site. Non-personal information may include:

• Browser name
• Type of computer
• Technical information about your means of connection to our site (e.g., operating system, Internet service providers utilized)
• Other similar information

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with small amounts of data which may include an anonymous unique identifier.

How We Use Your Information

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our services
• Improve, personalize, and expand our services
• Understand and analyze how you use our services
• Develop new products, services, features, and functionality
• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
• Process your transactions
• Send you emails
• Find and prevent fraud
• Comply with legal obligations

How We Share Your Information

We may share the information we collect in the following ways:

1. With Service Providers

We may share your information with third-party service providers who perform services for us or on our behalf and require access to such information to do that work. These include:

• Payment processors
• Data analysis services
• Email delivery services
• Hosting services
• Customer service providers

2. For Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

3. With Affiliates

We may share your information with our affiliates, in which case we will require those affiliates to honor this privacy policy. Affiliates include our parent company and any other subsidiaries, joint venture partners or other companies that we control or that are under common control with us.

4. With Business Partners

We may share your information with our business partners to offer you certain products, services or promotions.

5. With Your Consent

We may disclose your personal information for any other purpose with your consent.

6. For Legal Compliance

We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

Data Security

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. These include:

• Encryption of sensitive data
• Secure servers
• Regular security audits
• Access controls
• Employee training on data protection

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our policies.

Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information, including:

1. Right to Access

You have the right to request copies of your personal data.

2. Right to Rectification

You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

3. Right to Erasure

You have the right to request that we erase your personal data, under certain conditions.

4. Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data, under certain conditions.

5. Right to Object to Processing

You have the right to object to our processing of your personal data, under certain conditions.

6. Right to Data Portability

You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

Children's Privacy

Our services are not intended for use by children under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from children under 18. If you become aware that a child has provided us with personal information without parental consent, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: privacy@elokamjanaseva.in
• By phone: +91 7012893583
• By mail: e-Lokam Janaseva Kendram, Pioneer Tower, Ernakulam, Kerala - 682031